14 Principles of the Toyota Way
Principle 1: Base your management decisions on a long-term philosophy: even at the expense of short-term financial goals.
Principle 2: Create a continuous process flow to bring problems to the surface.
Principle 3: Use "pull" systems to avoid overproduction.
Principle 4: Level out the workload (Heijunka). (Work like the tortoise, not the hare).
Principle 5: Build a culture of stopping to fix problems, to get quality right the first time.
Principle 6: Standardized tasks and processes are the foundation for continuous.
Principle 7: Use visual control so no problems are hidden.
Principle 8: Use only reliable, thoroughly tested technology that serves your people and processes.
Principle 9: Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others.
Principle 10: Develop exceptional people and teams who follow your company's philosophy.
Principle 11: Respect your extended network of partners and suppliers by challenging them and helping them improve.
Principle 12: Go and see for yourself to thoroughly understand the situation (genchi genbutsu).
Principle 13: Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly (nemawashi).
Principle 14: Become a learning organization through relentless reflection (HANSEI) and continuous improvement (KAIZEN).